All-in-One CRM & Automation Platform Built for Home Care Agencies

CareCommand is the ultimate software solution for home care agencies looking to streamline operations, manage client relationships, and automate marketing — all in one place. CareCommand is uniquely tailored to meet the daily needs of home care providers. From caregiver scheduling and family communication to lead generation and compliance tracking, CareCommand empowers agencies to grow with confidence, reduce manual tasks, and deliver exceptional care.

What CareCommand Can Do for Your Agency

Everything you need to run and grow your home care business — all in one place.

Client Relationship Management (CRM)

Track, manage, and nurture every client interaction

Say goodbye to scattered spreadsheets. Keep all your leads, notes, and communication in one place — and never miss a follow-up again.

Caregiver Scheduling & Management

Assign shifts, manage availability, and reduce last-minute chaos

Easily match caregivers to clients, track hours, and stay fully staffed with a scheduling system built for home care operations.

Automated Marketing & Follow-Up

Stay top-of-mind with families, clients, and leads

Set up email and text campaigns to automatically follow up, send reminders, and celebrate special moments — without lifting a finger.

Referral Source Tracking

Know exactly where your best clients come from

Monitor referrals from hospitals, social workers, and partners — and double down on the relationships that drive revenue.

Care Plan & Notes Integration

Centralize care updates and improve communication

Upload care plans and visit notes so your staff, caregivers, and families are always in the loop — and always compliant.

Pipeline & Task Automation

Customize your agency’s workflows from intake to hiring

Create automations that handle repetitive tasks and keep your team focused on what matters — delivering care.

HIPAA-Compliant Communication

Secure messaging built for healthcare

Use encrypted chat, SMS, and email to stay connected with your team and clients — without risking privacy violations.

Reporting & Analytics Dashboard

Real-time insights to help you grow

Track your key metrics like client intake, revenue, and caregiver productivity — and make better decisions with data.

Onboarding & Support

We don’t just sell software — we support your success

With live chat, step-by-step training, and a team that understands home care, you’ll never feel stuck or unsupported.

Why Agencies Choose CareCommand

Streamlined systems. Stronger care.

From scheduling to communication, discover how agencies are using CareCommand

to save time, reduce stress, and scale with confidence.

“Before CareCommand, we were juggling spreadsheets, calendars, and three different apps. Now? Everything’s in one place. Our team communicates better, caregivers show up on time, and I finally have visibility into our operations. It’s been a game-changer.”

Danielle R.

Director of Operations

“The onboarding process was seamless. The CareCommand team walked us through every step, and within a week, our agency was running more smoothly than ever. We love the automated follow-ups and caregiver scheduling tools — they save us hours each day.”

Carlos M.

Chief of Officer

“As a care coordinator, my day is hectic — but CareCommand makes it manageable. I can update care plans, check caregiver schedules, and follow up with families without switching between apps. It keeps me organized and our clients happy.”

Monica J.

Care Coordinator

Frequently Asked Questions

What is CareCommand?

CareCommand is an all-in-one CRM and operations platform designed specifically for home care agencies. It helps you manage client relationships, caregiver scheduling, marketing, task automation, and more — all in one place.

Is CareCommand HIPAA-compliant?

Yes. CareCommand was built with HIPAA compliance in mind. All client communications, care plans, and stored data are securely protected to meet regulatory standards.

Can I manage caregiver schedules and availability in real time?

Absolutely. CareCommand includes a dynamic scheduling system that lets you assign caregivers, track availability, manage shift changes, and send real-time updates — all from one dashboard.

Do I need technical experience to use CareCommand?

Not at all. CareCommand is designed to be intuitive and user-friendly. Plus, our onboarding team provides hands-on training and ongoing support to ensure your team is set up for success.

Can CareCommand help with lead generation and follow-up?

Yes. Our platform includes built-in tools for capturing leads, sending automated follow-ups via email or text, and tracking your marketing performance — so you can grow your agency without missing a beat.